Cookie Policy

1. Introduction

This Cookie Policy explains how Transfer Together uses cookies and similar technologies to recognise you when you visit our website or use our mobile web app (including when you add Transfer Together to your device’s home screen). It explains what these technologies are, why we use them, and your rights to control their use.

2. What Are Cookies?

Cookies are small data files that are placed on your device when you visit a website or use an app-like experience. They are widely used to make websites and apps work, improve efficiency, and provide reporting information.

3. How We Use Cookies

We use cookies for several reasons:

• Essential Cookies: Required for the operation of our website and mobile web app. These enable secure login and account access.
• Performance and Analytics Cookies: We use Google Analytics, Pinterest Tag, and Facebook Meta Pixel to understand how users interact with our site and app, helping us improve the experience.
• Functionality Cookies: These allow us to remember your preferences and recognise you when you return.
• Targeting Cookies: If you arrive via a Facebook ad, we store the fbclid cookie for 30 days to help measure conversions.
• App Experience Cookies: When using our mobile web app or adding Transfer Together to your device’s home screen, small files may be stored locally to support fast loading and offline performance. These do not contain personal information.

4. Specific Cookies and Scripts We Use

In addition to the general categories above, the following scripts and cookies are used:

• Stripe Script: Enables secure online payments and may set cookies required for fraud prevention and transaction processing.
• Pinterest Tag: Tracks engagement and helps optimise Pinterest advertising.
• Google Tag Manager (GTM): Manages marketing tags and conversion tracking.
• Google Analytics: Tracks user interactions and stores session data such as page views.
• Facebook Meta Pixel: Tracks activity and conversions from Facebook ads.
• Custom fbclid Cookie: Stored for 30 days when arriving from a Facebook ad to help link conversions to campaigns.
• Mobile Web App Caching: When the site is installed as an app, your device may store cached images, layout files, or scripts to improve loading speed. These files are not used for tracking.

5. Managing Cookies

You can choose to accept or reject cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website and mobile web app.

6. Third-Party Cookies

We may use third-party cookies to report usage statistics, deliver advertisements, and support payment processing.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed.

8. Contact Us

If you have any questions about our use of cookies or similar technologies, please contact us at info@transfertogether.co.uk.